What you cannot complain about
Although the Parliamentary Ombud can investigate most types of cases that are considered by the public administration, there are some cases the Ombud cannot consider.
- court decisions and decisions that can be brought before the courts by way of an appeal
- matters on which the Storting has made a decision
- decisions made by the King in Council
- conflicts between private individuals, for example disputes between neighbours or in private contractual relationships
- cases where the public administration is not exercising public authority, but acts as a private party
- cases that have been decided by a municipal council or county council (with some exceptions)
Can the Parliamentary Ombud consider my complaint?
The Parliamentary Ombud is a control body that itself decides which cases to consider. Some matters are not suitable for consideration by and a statement from the Ombud.
Examples of such cases are:
- conflicts between private individuals and the public administration where there is disagreement about the facts of the case or where on-site inspections are important to the outcome
- discretionary and professional assessments carried out by the public administration
- cases where the parties require a legally binding decision